Friday, 22 August 2008


I am so sodding fed up with internet service providers! I have now been offline for over a month. Virgin media are useless. I don’t know how many hours I have spent on the phone trying to sort out my connection, but it is too long for a short life. Despite having washed my hands of them, I am still finding myself on the phone to them begging them to disconnect me, and no doubt I will be in touch with them again, demanding that they stop billing me. Or that they haven’t refunded me for the time I was without service. And now the new ISP is getting all muddled up too. I have a stress headache from being on the phone so long, and I want to chuck the telephone across the room. Apparently it will be another week before I even receive my new wireless router, let alone get connected, and here was I thinking I would be set up by now. It is so frustrating. These telephone operators seem to work in complete isolation from each other, so when you are assured by one person that your order has gone through and everything is in order, it takes waiting for the goods not to turn up, a couple of irate phone calls, and burst blood vessels later to work out that, no, they had not processed such and such piece of information, and that it will be yet another five working days, etc. etc. ad nauseum. I was supposed to be sorting out our holidays online, sending a load of photos and videos to our overseas rellies in time for a Grandad’s birthday, and loads of other things, and it just ain’t gonna happen now. Gaaahh!! And the boy just phoned me to tell me to organise a trip to the cinema online and book some tickets. I can’t even work out what’s on, at what time. Hell, I can’t even book tickets, because everything these days is done online. Fed up, I am. Fed up! And to cap it all, the youngest is having a whine attack. He has just spent the last half an hour gurning and refuses to stop. He can’t speak, so he can’t tell me what he wants. My head is splitting. Thank goodness my daughter is at holiday club, because if she was here and kicking off too, I would probably just pull on some shoes and walk out the door and leave them to it.

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